Internet Safety Tips:
Please ensure you have a firewall between you and the Internet. Microsoft Windows has had a firewall turned on by default since Windows XP SP 2, though having that version of Windows or later is no guarantee of its effectiveness. In addition, most home network equipment have basic firewall capabilities. There are various, free testing services on the Internet that can check your firewall for you without requiring you to install any software or make any other changes. As with everything on the Internet, be cautious if a site tries to install software on your computer or requests payments.
Please ensure your machine's operating system and applications are up-to-date with all security patches. "Patches" are software updates that address known security vulnerabilities, which can be exploited by viruses and other malware, as well as rogue websites. For Microsoft Windows users, Automatic Updates may or may not address all of your installed software, such as Microsoft Office products, which can also present a risk when surfing the Internet. Apple Mac software can be updated through the "Software Update" utility. Other software, such as Adobe Reader, Adobe Flash, Apple iTunes, Sun Java, and more should be updated as well.
Please ensure that you have anti-virus software installed and running, as well as ensuring that it is being updated regularly. Anti-virus companies issue updates on an almost-daily basis and sometimes more frequently than that. Given the prevalence and sophistication of viruses and other malware, it is critical that your anit-virus software be kept up-to-date.
Please be cautious when clicking links in unsolicited e-mails as e-mails are easily forged and can point your computer to malicious websites. Best practices when opening e-mail include asking the following questions:
1. Did I expect this e-mail?
2. Is it from someone I know and trust?
3. Is the content reasonable and/or relevant?
4. Are there spelling mistakes or is there unusual grammar being used?
Internet Banking Password Tips:
Choice Bank goes to great lengths to ensure the security of your online banking experience.
- We require your password to be 8 to 15 characters, case sensititve and a combination of #'s, letters & special characters. There must be at least one lowercase letter, one uppercase letter and two numbers. Take advantage of this by mixing case letters, numbers and the special characters.
- It is recommended that you change your password often.
- Never share your password or user name with others; even third party providers.
- Try to avoid using the automatic login feature.
- Keep your account fresh and check it often. Inactivity to your online account for 90 days will automatically lock you out of your account. This is just another step we do to protect you.
Immediately contact Choice Bank if you feel that your Choice Bank accounts have become a victim to identity theft or fraud by calling (920) 230-1300 or (877) 303-1302.
In addition, there are other steps you can take if you feel you are victim of fraud or identity theft and how to file a complaint with the Federal Trade Commission. Please visit the FTC website for additional information. If you desire to place a fraud alert on your credit reports and/or review your credit report activity, you may want to contact one of the following companies:
TransUnion, (800) 680-7289, www.transunion.com
Equifax, (800) 525-6285, www.equifax.com
December, 2013 - Target store Addresses Card Compromise
Choice Bank has been notified of a breach of payment card data in Target stores nationwide that may impact some of our customers. Please click on the link provided to find more information in regards to this breach.
If you feel your debit or credit card issued by Choice Bank has been breached, please contact us at 1-920-230-1300 during business hours or our 24-hour card service assistance at 1-800-554-8969 immediately.
December, 2013 - Text Message Scam
Choice Bank has received reports of a text message scam that is impacting some of our customers. Debit card customers have reported receiving text messages stating that their debit card account has been breached and asked to provided personal information.
Choice Bank reminds customers that it is important to remember not to give out personal information over the phone including passwords or pin numbers. Choice Bank does not use an automated system to ask for this type of customer information regarding their accounts.
If you believe you have been contacted and unknowingly disclosed personal information in this scam, please contact Choice Bank at 1-920-230-1300 during business hours, or our 24-hour card service assistance at 1-800-554-8969 immediately.
August, 2013 - Debit Card Phone Scam
April 2012 - ATM Skimming in Oshkosh
February 2012 - FBI Warns of New Banking Scam
February 2012 - NACHA Email
October 2011 - Scam Alert
September 2010 - Labor Day Warning
June 2010 - Security Alert
June 2010 - Telephone Scam
February 2010 - Your Internet Safety
As always, if you have any questions or concerns about the updates please feel free to contact Choice Bank directly at (920) 230-1300 or firstname.lastname@example.org.
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