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Privacy Statement
Protecting the privacy of your important information is a cornerstone of Choice Bank and our employees. We want you to understand how we collect information from you and how we use that information. In order to provide our customers with a range of financial products and services as effectively as possible we use technology to manage and maintain customer information files, which are not accessible to the public. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
The following represents the Bank’s policy and practices regarding this vital element of trust and will be delivered to all customers at the time they establish a customer relationship with Choice Bank and annually thereafter, in order to fully comply with regulations.
Nonpublic Personal Information We Collect
We may collect non-public personal information about you from the following sources:
- Information we receive from you on applications or other loan and account forms
- Information about your transactions with us, our affiliates, or others and
- Information we receive from third parties such as credit bureaus.
Nonpublic Personal Information We Disclose
We do not disclose nor do we reserve the right to disclose, any nonpublic information about our customers or former customers to anyone, except to nonaffiliated third parties as permitted by law such as credit bureaus.
The Confidentiality and Safekeeping of Your Nonpublic Personal Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and policy safeguards to guard your nonpublic personal information. We collect, retain, and use information about you only where we reasonably believe that it will help administer our business or to provide you with better service, products, and other opportunities. We collect and retain information about you only for specific business purposes – and we will tell you why we are collecting and retaining it upon your request.
How Our Customers Benefit From Our Information Management Practices
Information about consumers is accumulated from a variety of sources. Some information is provided to Choice Bank directly by our customers themselves (such as in a loan application, a deposit signature card, etc.). We develop other data as a function of providing a product or service to a customer (for example, average balances in your deposit accounts, how you repaid a loan, etc.) Still other information is obtained from outside sources (such as a credit bureau, etc.).
This means that we will use information to help identify and mitigate potential risk or loss. We may also use information to help identify additional products or services we believe customers might want to know about. However, we will only use this information in accordance with the principles set forth in the policy.
Notify Us of Inaccurate Information
Please notify us regarding any inaccurate information we report to a credit-reporting agency. We strive to maintain complete and accurate reporting of our customer information. Your written notice describing the specific information that was reported in error can be sent to us at the following address:
Choice Bank
2450 Witzel Ave
Oshkosh, WI 54904
Limitations On Employee Access To Information
Bank limits employee access to your personal information to those employees who have a business reason for knowing your personal information. The Bank also educates all employees about the importance of maintaining customer confidentiality and privacy. Our employees are well versed in maintaining customer information privacy.
Established Security Features
All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal security standards. Consequently, please be patient if a new employee asks you for identification. They are only trying to protect you by preventing an unauthorized individual from gaining access to you accounts.
Restrictions On Disclosure Of Account Information
Choice Bank may need to share customer information with unaffiliated companies from time to time. Choice Bank will place limits on the amount of specific information unaffiliated companies receive about our customer accounts or other personally identifiable data. Choice Bank may share information with such companies if they provide a product or service that may benefit our customers.
We do not provide account or personal information to non-Choice Bank affiliates for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those companies.
Your Privacy on the Web
Visitors to this Bank’s Website remain anonymous. We do not collect identity information about visitors to our site. We may use standard software to collect identifying information about visitors, such as:
Date and time site was accessed
IP address
Web browser used
City, state and country
Visitors may elect to provide us with personal information via e-mail or through comments they wish to provide. This information is used internally, as appropriate to manage a sender’s request.
Cookies
We may use a “cookie” on some pages of our website. A “cookie” is an electronic message used to provide you with information tailored to your needs. A “cookie” does not retrieve any data from your hard drive, does not contain computer viruses, and does not reveal anything about you. Our use of “cookie” technology is designed to customize and simplify use of our Website.
Responding To Inquires
Choice Bank recognizes and respects the privacy expectations of our customers. As a result of our commitment to privacy, we have developed this Privacy Policy, which is made readily available to our customers. Customers who have questions about this Privacy Policy or who have a question about the privacy of their customer information should call the President of Choice Bank at 920-230-1300 or email us at info@choicebank.com
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