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Identity Theft
As a Choice Bank customer you can enjoy the comfort and security of knowing that your personal information is in good hands. We go to great lengths to protect your privacy. If you would like to know just what Choice Bank does to protect your information please read our Privacy Statement.
 
You too have an important role in securing your own personal information. We have put together a few simple steps you can take to safeguard your accounts by preventing, recognizing and reporting fraudulent activity.
 
 
Prevent
One of the most important things you can do is to guard your personal information as if it were cash. Below is a list of targeted information used for fraudulent activity:

  • Social security number
  • Birth date
  • Mothers maiden name
  • Account numbers
  • Credit card/check card number
  • Check card PIN number
  • Passwords
  • Drivers license number

Some things you can do to protect this information:

  • Shred financial or other documents containing your personal information instead of throwing them away.
  • Do not give out any personal information unless you know the exchange is safe and secure.
  • Don’t use easily guessed passwords such as your birth date or social security number. Instead, whenever possible use passwords which include a variety of numbers, letters (upper and lowercase) and symbols.
  • Do not leave your computer unattended while logged onto online banking.
  • Do not register public computers when accessing your account online.
  • Do not carry your Social Security card with you.
  • Keep a list of your credit cards and the company’s number in a safe place. If your wallet is lost or stolen contact the company right away.
  • Inform yourself about online security and cooperate with your financial institution, Credit Card Company and other institutions as they add additional security measures to your online accounts. The increased security is put in place for your protection.

Recognize

  • Take note of your regular account activity.
  • Look for odd charges on your account statement.
  • Notice if your bills are not arriving as normal.
  • Be suspicious of emails asking for your personal information. Choice Bank will never send out emails asking for your personal information such as account numbers, passwords and social security numbers or with a link asking you to login to your account.

Report
If you receive an e-mail claiming to be from Choice Bank and asking for your personal information such as listed above, contact Choice Bank immediately and do not reply and give out any of your personal information.
 
If you think that you may have been a victim of Identity Theft or Fraud it is important to take action as soon as possible. Go to the Federal Trade Commission website at http://www.ftc.gov/bcp/edu/microsites/idtheft/ for instructions on what important steps you should take.
 
If your Bank Card has been lost or stolen call Choice Bank at (920) 230-1300 or after hours call 1-800-554-8969.

Warning: Please note when selecting external links you will be leaving the Choice Bank site.

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